Bose Headphones Connected But No Sound? Here’s how to fix it!

It can be highly frustrating when your Bose headphones connected to your device but you get no sound. No need to panic, as we are going to solve this problem so that you can fix the sound of your Bose headphones so that you can enjoy your movies and songs.

Before diving into more complex solutions, let’s start with some basic checks:

  • Ensure your headphones are turned on and charged. 
  • Verify that the volume is turned up on both the headphones and the connected device. 
  • Check for any physical damage to the headphones or cable.

Bluetooth Solution When Bose Headphones Are Connected But There Is No Sound

Bluetooth Solution When Bose Headphones Are Connected But There Is No Sound

If the basic checks didn’t solve the problem, let’s focus on the Bluetooth connection:

  • Confirm the headphones are properly paired with the device. This will ensure that your Bose headphones are connected to your device via Bluetooth.
  • Try disconnecting and reconnecting the headphones. This can sometimes refresh the connection, resolve minor glitches, and resolve your headphones sound issue.
  • Forget the device from the headphones and re-pair. This removes any saved connection information that might be creating a sound issue. Consult your headphones’ user manual for specific instructions on forgetting devices.
  • Ensure Bluetooth is enabled on both devices. This looks like a simple task, but sometimes Bluetooth gets accidentally disabled, especially on mobile devices.

Navigating Device Settings to Fix Bose Headphone Connection 

The issue might lie within the audio settings of your connected device:

Check the audio output settings.

Before anything else, let’s make sure your Bose headphones are set as the main way your device sends out sound. You can do this by going into your device’s settings. Look for something like ‘sound’ or ‘audio’ settings. Once you’re there, find where it lets you pick which device the sound goes to. You should see your Bose headphones listed there. Just make sure they’re the ones selected. That way, any sound your device makes will go straight to your headphones.

Update the audio drivers on your device (if applicable).

Sometimes, if your audio drivers are outdated, they can cause problems when connecting Bluetooth devices like your headphones. To fix this, you’ll want to visit the website of the company that made your device. Look for any updates they might have for your audio drivers there.

Application-Specific Issues with Your Bose Headphones

If the problem only occurs with a specific app, try the following:

  • Try playing audio in a different app or media player. 
  • Close and restart the app you’re using. 

Sometimes, a simple app restart can resolve temporary glitches.

Bose Headphones Connected but No Sound? Let’s troubleshoot together.

If the above steps haven’t resolved the issue, you can try some advanced troubleshooting:

Reset the Bose headphones to factory settings. 

If you’re still having trouble with the audio, it might be worth checking the user manual for instructions on doing a factory reset. Sometimes, this can fix any software issues that are causing problems with the sound.

Update the Bose headphones firmware (if available). 

Check the Bose website or app for any available firmware updates for your specific headphone model. Updating the firmware can fix bugs and improve overall performance.

Contact Bose customer support for further assistance. 

If none of the above solutions work, Bose customer support can provide further assistance and diagnose any hardware issues your headphones might have.

Additional Tips

  • If your Bose headphones have an aux cable, try connecting them directly to your device using the cable. This can help determine if the issue is with the Bluetooth connection or the headphones themselves.
  • For detailed troubleshooting steps specific to your Bose headphone model, refer to the user manual or the Bose website.


I hope you try out these steps; you should be able to fix the problem of your Bose headphones being connected but not producing any sound. If you’re still experiencing issues after trying everything, feel free to reach out to Bose customer support for additional help.


1. Bose headphones connected but no sound from the iPhone?

If your Bose headphones aren’t producing sound when connected to your iPhone,

  • Check the volume and Bluetooth connection.
  • Restart both devices and reconnect.
  • Confirm the audio settings on your iPhone.
  • Update the software on both devices.


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